995betcom Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how 995betcom collects, uses, and protects your data.
995betcom ("we", "us", or "platform") operates a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information. By using 995betcom's services, you are considered to have given your consent to the terms of this Policy.
Please read this Policy carefully. If you do not agree with any part of it, please refrain from using our services and contact us.
1 What Information We Collect
995betcom may collect the following types of information to provide its services properly:
1.1 Registration and Identity Information
Information you provide when opening an account includes:
- Full name and date of birth (for age verification — only persons aged 21 and above may register)
- Email address and mobile number
- Preferred payment method (bKash, Nagad, Rocket, or Upay)
- Username and password chosen by the user (passwords are stored in encrypted form)
1.2 Transaction Information
Records of deposits, withdrawals, and betting activity are stored in our system. This includes transaction dates, amounts, and payment channel details.
1.3 Technical and Device Information
When you use our platform, certain information is collected automatically, such as:
- IP address and access logs
- Device type, operating system, and browser version
- Cookies and session data (see Section 6 for details)
- Time spent on the site and navigation patterns
1.4 Identity Verification Documents
As part of regulatory requirements and fraud prevention, we may in some cases request identity documents (copies of a national ID card or passport). These documents will be used solely for verification purposes and will be stored on secure servers.
2 Purpose of Data Use
995betcom uses collected information for the following legitimate purposes:
- Ensuring account registration and management
- Processing deposits and withdrawals
- Providing bonuses, promotions, and VIP benefits
- Providing 24/7 customer support
- Preventing fraud, money laundering, and abuse
- Age verification (to confirm 21+) and enforcing responsible gaming policies
- Improving platform security and performance
- Complying with applicable laws and regulations
- Communicating with you on important matters (including account security notifications)
3 Information Sharing and Disclosure
995betcom never sells your personal information or discloses it to third parties for commercial purposes. However, information may be shared on a limited basis in the following cases:
3.1 Service Provider Partners
Partners handling payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and game providers (such as Pragmatic Play, JILI, Spribe) receive only the information necessary to provide their services and are also obligated to maintain confidentiality.
3.2 Legal Obligations
Information may be disclosed under court orders, lawful requests from government authorities, or applicable law. In such cases we will disclose only the minimum information required.
3.3 Protection of Institutional Interests
Information may be used as needed to investigate fraud, address cybersecurity threats, or prevent misuse of the platform.
4 Data Security Measures
995betcom has put in place several technical and administrative measures to ensure the security of your information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS protocols, preventing third parties from reading them.
- Password Protection: Passwords are never stored in plain text; strong hashing algorithms are used.
- Access Controls: Only authorized personnel are permitted to access specific data.
- Regular Security Reviews: Our systems are examined through regular security audits.
- Data Backup: Regular backups are maintained to prevent data loss.
Please note, however, that complete security over the internet cannot be guaranteed. You can also help protect your account by keeping your login credentials confidential.
5 Data Retention Period
995betcom will retain your information for as long as necessary to provide services or fulfill legal obligations. Even after an account is closed, certain information may be retained for a specified period for the following reasons:
- Financial transaction records (for audit purposes)
- As evidence in cases of fraud or dispute resolution
- Retention periods required under applicable law
Once the required period has ended, we will securely delete your information or anonymize it in a way that makes it no longer possible to identify you.
6 Cookies and Tracking Technologies
995betcom uses cookies and similar technologies that help improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Essential for login sessions and security. The platform cannot function properly without them.
- Functional Cookies: Remember your preferences (such as language and theme).
- Analytics Cookies: Help improve the platform by analyzing user behavior.
6.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may affect some platform functionality.
7 Your Rights and Choices
995betcom places the highest importance on user rights. You have the following rights:
7.1 Right to Access Information
You may request to know what information we hold about you. We will provide you with a copy within a reasonable time.
7.2 Right to Correct Information
If your information is incorrect or incomplete, you have the right to request a correction. This can be done by accessing account settings or by contacting us.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, you may contact us to indicate that preference. Service-related essential messages (such as transaction confirmations) will always be sent.
7.5 Right to Lodge a Complaint
If you have any concerns about our data processing practices, please contact us directly.
8 Protection of Minors
995betcom provides services only to persons aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is followed at registration.
If we become aware that information belonging to a minor has been submitted to us, that information will be immediately deleted and the account will be closed.
9 International Data Transfers
To provide 995betcom's services, information may in some cases be processed on servers located outside Bangladesh. In such cases we ensure that:
- Data transfers are conducted under strict contractual protections
- Third-party servers where data is stored maintain internationally recognized security standards
- Only the minimum information necessary to provide the service is transferred
10 Third-Party Links and Services
Our platform may include third-party services such as game providers or payment gateways. These third parties have their own privacy policies and 995betcom is not responsible for their practices. You are advised to read the privacy policy of any third-party service before using it.
11 Changes to This Policy
995betcom reserves the right to update this privacy policy from time to time. If changes are made, they will be published on this page with a new date, and if the changes are significant, you may be notified by email or through a notice on the platform.
Continued use of the platform after any changes will be considered your consent to the updated policy. You are advised to check this page regularly.
12 Contact Us
If you have any questions, concerns, or information-related requests regarding this privacy policy, please contact us:
Related Policies
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